FAQs
Raw Hair - 100% Raw Hair is unprocessed hair collected from one donor. It has not undergone any chemical treatments or steam processing. Which allows it to last 2-4 years, this is the highest quality hair in the world as it is 100% natural & raw!
Virgin hair - Virgin Hair has gone through chemical or steam processing to get unnatural textures like “deep wave” or “body wave”. High quality virgin hair is also amazing and can last 6-7 months with proper care!
Due to the nature of our products, we do not offer refunds or exchanges.
ALL SALES ARE FINAL
- Raw Indian: Wavy And Curly
- Can be straightened and curled
- Consistent wave/curl pattern
- Slightly “silkier” very light and airy
- Finer hair strands
- Hair color is mostly dark to medium brown
- Matches with all ethnicities & hair types
- Low maintenance
- Can be colored to light blonde
- Sourced in India
- Raw Vietnamese:
- Comes bone straight and can be curled
- "Silky" and very light and airy
- Fine hair stands
- Hair color is mostly dark to medium brown
- Matches with all ethnicities & hair types
- Low Maintenance
- Can be colored too medium blonde
- Sourced in Vietnam
Raw Cambodian:
- Can be straightened and curled
- Light and bouncy
- Hair color ranges from light brown to natural black
- Wave pattern may vary
- Matches with all hair types
- Will color to a medium blonde not a high blonde
- Sourced in Cambodia
- Raw Burmese:
- Can be blown out and straighten and curled
- Full loose curls
- Thick, light and bouncy curls
- Hair color ranges from dark brown to black
- Inconsistent curl pattern ( natural )
- Matches with all hair types
- Requires moisture & upkeep to prevent dryness because of its low luster
- Will color to a medium blonde not a high blonde
- Sourced in Southeast Asia
100% Raw Hair is beautiful and well worth the care it needs because of how long it lasts, results and versatility but it is REAL human hair so that means it will cooperate the same as your natural hair would. It is 100% real, raw hair & it needs to be treated & maintained! Please have realistic expectations when purchasing 100% Raw Hair, especially if you are purchasing any curly textures or any textures that are more coarse! These textures are higher maintenance textures. If you your hair is not maintained or cared for properly, you will likely have a not so great experience & will be dissatisfied. 100% Raw Hair is NOT for everyone! Here are some tips below that we highly recommend to properly care for your Luxury Extensions
Pre-Installation: Your Luxury Extensions are prewashed before being sent to you, but we recommend washing the bundles prior to installation because this brings out the best pattern and also gets rid of any smashing or tangling the hair has developed while packaged.
Weekly/Bi Weekly Care: we recommend washing & conditioning your extensions at least every 2 weeks depending on how much product is used on your extensions. This eliminates product buildup which can lead to tangling & shedding. We recommend using a moisturizing shampoo & conditioner that is sulfate free.
Nightime Care: please make sure you are twisting or wrapping your hair extensions up at night using a silk/satin scarf or bonnet. This helps with tangling & shedding and also protects your hair at night. Make sure you thoroughly brush or comb out any tangles before wrapping your hair up at night. Always brush starting from the ends & work your way up to the roots.
Color / Dying Services: We strongly suggest that you have a licensed stylist perform any chemical services to your hair extensions. PLEASE BE AWARE that coloring, dyes, bleach, or any chemical services will alter the integrity of your hair extensions so please be aware before performing any hair altering services. All hair reacts differently to certain products & regimens. Reactions include but are not limited to extreme dryness, breakage, shedding, matting, and tangling.